Haze House – Shipping & Return Policy

At Haze House, we work hard to get your order to you quickly, safely, and in compliance with all state and federal regulations. Please review the following policies before placing an order.

 

Shipping Policy

Processing Times

We ship orders Monday through Friday. Our warehouse is closed on weekends.

Orders typically take up to 2 business days to process before leaving our facility. Some orders may require additional time; if so, we will notify you via phone or email.

Please note:

Shipping speed selected at checkout refers to the carrier’s transit time, not our processing time.

If you need a package delivered by a certain date, please contact us before placing your order so we can confirm availability and shipping options.

Do Not Reroute Your Package

If you use services such as UPS MyChoice, please do not reroute your package to a new address or to UPS Access Points.

Any reroute initiated by the customer voids our responsibility for lost, delayed, or damaged packages.

 

Shipping Methods

Most Haze House orders ship via UPS.

Some products may be shipped through USPS to ensure faster or more reliable delivery.

If you need expedited shipping, contact us so we can provide accurate rates.

 

Shipping Destinations

 

We currently ship within the United States only.

Although our products meet federal requirements, certain states restrict specific cannabinoids. We must follow all applicable state laws.

 

Restricted States

 

CBD Products cannot be shipped to:

• Idaho
• Nebraska

Delta-8, Delta-10, THCP, and Quad Oils cannot be shipped to:

• Alaska
• California
• Colorado
• Connecticut
• Delaware
• Idaho
• Iowa
• Michigan
• Mississippi
• Montana
• Nevada
• New York
• North Dakota
• Rhode Island
• South Carolina
• Utah
• Vermont
• Virginia
• Washington

THCA Products cannot be shipped to:

• Idaho
• Rhode Island
• Hawaii
• Minnesota
• Louisiana
• Oregon
• Vermont
• Georgia
• South Carolina
• West Virginia

 

Need Help?

For any questions regarding shipping, returns, or refunds, contact us at:

haze-house@mail.com